常见问题

• What 服务 are being provided at the Counseling Service?

  学生心理咨询 Center provides the following 服务:个人, 集团, 以及夫妻咨询, 危机干预, 酒精, and other drug counseling as well as referrals. 澳门十大赌城官方网站还为学生组织提供各种关于心理健康主题的外展演讲, 学生宿舍, 以及大学社区.

• Who is eligible for counseling 服务?

  所有目前在澳门十大赌城官方网站和黑格斯敦校区注册的学生都有资格获得学生咨询中心的服务.

• Why do we put pronouns on our 与员工见面 page?

  We believe all people have value and should be treated with respect. 跨性别者和非二元性别者在试图让别人用正确的代词称呼他们时经常遇到困难. 他们经常被误解性别, which can be painful and suggest they are not seen for who they really are as people.

  包括澳门十大赌城官方网站的代词, 澳门十大赌城官方网站想要创造一个安全的空间，并表明性别不应该被其他人假设或断言. By doing so, we hope to ease the suffering transgender people experience regularly.

  在网页和电子邮件签名中使用澳门十大赌城官方网站的代词是澳门十大赌城官方网站给员工的一个选择. 澳门十大赌城官方网站让它成为可选的，因为澳门十大赌城官方网站认识到出柜是一个过程，每个人都应该能够按照自己的条件和方式去做.   What are Personal Pronouns and why do they matter?

• What can I expect from my first "visit'? 

  预约当天早上，您将收到一封电子邮件，其中包含完成您的入学文件的链接, that paperwork needs to be completed before your scheduled appointment. If your appointment is scheduled virtually, you will receive another email with a link to connect for your telehealth appointment. 在你约定的时间, 你将与学生咨询中心的辅导员见面，他将了解你目前的需求, 收集关于你的简短历史, and collaborate with you to develop a plan that will outline the next steps.

• What types of issues do students come to the 学生心理咨询 Center to discuss?

  Students come to the 学生心理咨询 Center for a variety of reasons. These range from stress management, 组织技能, and relationship problems to significant symptoms of mental disorders, most commonly depression and anxiety. 有些学生可能只在出现问题或症状时来一次，而另一些学生可能在他们的学校生活中经常来，以控制持续压力源的复发症状. We are typically able to see students biweekly (once every 2 weeks). More regular sessions may be recommended based on your therapist's clinical judgment.

• Do I need to be in CRISIS to attend 服务 with the 学生心理咨询 Center?

  NO! It can be just as helpful if not more so, 当你开始觉得自己需要帮助的时候，去寻求咨询治疗. 你不需要等到你肩上有一个大问题才去找咨询师.

• I am in an emergency situation or experiencing a crisis – what should I do?

  If you are in an emergency situation and immediate assistance is needed, you should contact 校园 Police at 301-687- 4233 or go to the emergency room. If you are not in the Frostburg area, it may be more beneficial to you to contact your local resources through 911.

• I am worried about a student, what can I do? 

  如果担心危及生命，请联系911或校园警察301-687-4223.

  If the situation is not life-threatening, 支持和鼓励学生联系学生咨询中心通常是最好的第一步. 出于对学生隐私和独立性的尊重，学生咨询中心不会主动联系那些不主动澳门赌城官方网站的学生.

• How are your 服务 being provided?

  Our 服务 are being provided through telehealth. This means that your appointment will occur via phone, Microsoft TEAMS, or Vidyo. We are committed to keeping you and the FSU community safe through this pandemic.

• Are you providing 服务 in person?

  从21年秋季学期开始，澳门十大赌城官方网站将提供远程治疗和面对面的预约服务. 

• 什么是远程治疗?

  远程治疗是在不在同一物理位置的咨询师和客户之间使用交互式技术(音频和视频)提供保健服务. Similar to Facetime or Skype but using a more secure, HIPAA-compliant platform.

• What if I am not able to access teletherapy 服务? 

  If you cannot access telehealth 服务 or are in need of accommodations, 请拨打办公室电话301-687-4234，以便澳门十大赌城官方网站讨论如何为您转接护理服务.

• 我如何安排预约?

  Students may schedule an appointment by calling our main line at 301-687-4234.

• 你们的营业时间是什么时候?

  We are open Monday through Friday from 8:00 am to 4:30 pm. 危机服务可在晚上和周末联系大学警察，电话是301-687-4223.

• Where is the Counseling Center located?

  学生心理咨询 Center is located on the 1st floor of the new Education & 健康科学中心.

• How will I be contacted regarding my appointment?

  The primary form of contact will be by phone and at times by email. 如果您选择注册，您将收到提醒电子邮件和短信提醒, a few days prior to your appointment. On the morning of your appointment, 您将收到一封电子邮件，其中包含完成您的预约文书工作的链接，以及一封后续电子邮件，其中包含您的远程医疗预约的链接.

• What is required for my appointment?

  Students should identify a private distraction-free space for their appointments. Some may decide to use headphones for additional privacy. 它要求你给你的会议你的全部注意力和避免多任务在你的会议期间. 使用Microsoft TEAMS或Vidyo的会话可以在计算机或移动设备上访问.

• How can I find privacy for my online appointment?

  Teletherapy can sometimes be interrupted here are some tips on finding a quiet space:

  • Ask the ones you're with for some private space.
  • 创建一些白噪音. Download a free sound machine app on your smartphone to play noises. 把你的手机放在门附近会使你周围的人听不到你说话的声音.
  • Find a quiet spot in your yard or head to a local park, 远离他人, where you can focus on your session.
  • 如果你有车的话, make sure your car is parked and log onto your session via smartphone.
  • If you do not have a private space, 请告知澳门十大赌城官方网站您的日程安排，澳门十大赌城官方网站将与您一起在校园内确定您的会议空间.

  As a reminder, be sure you are always using a privately protected WIFI.

• What 服务 do minority students have available to them?

  学生咨询中心拥有一支具有各种经验和专业知识的多元化员工队伍. We also offer 集团s for students representing specific identities. 例如，澳门十大赌城官方网站有黑人女性团体(I AM HER Tribe)和LGBTQ+ (LGBTQ+支持团体). 虽然澳门十大赌城官方网站并不总是能够将学生的背景与咨询人员的背景相匹配, 澳门十大赌城官方网站接受过跨文化培训，对多样性和差异问题非常了解. 请随时与行政助理交谈或要求与主任交谈以解决您的问题.

• I am nervous about seeing a counselor. 这正常吗??

  It’s okay to feel hesitant about unfamiliar situations, especially when discussing personal feelings and ideas. Sometimes talking about this nervousness eases the conversation. 澳门十大赌城官方网站希望你认识到，每个咨询师都有独特的风格和方法，可以为你提供新的体验. It is essential that you feel comfortable with your counselor and for any reason, 如果你不知道, 澳门十大赌城官方网站要求您与行政助理交谈或要求与主任交谈以解决您的担忧. 表达这些担忧是可以的，澳门十大赌城官方网站宁愿你这样做，也不愿你不回来.

• Will my counselor tell people what is discussed in our appointments?

  保密 is our most important principle. 没有一个人, either inside or outside of the College, 澳门十大赌城官方网站是否会收到任何关于学生的信息，除非学生事先书面同意澳门十大赌城官方网站使用签名的 发布信息. 保密的例外情况是在学生即将对自己或他人造成伤害的情况下. It is then our legal obligation to keep that student safe and free from harm. 其他保密的例外情况将在你的第一次会议上解决，你的辅导员可以回答你当时可能有关于保密的任何其他问题.

• I have other questions that are not listed here. How may I go about getting more information?

  If you have additional questions that are not listed here, you may contact the 学生心理咨询 Center at 301-687-4234. 澳门十大赌城官方网站很乐意听到你的消息.

• Will the 学生心理咨询 Center write a letter on my behalf?

  如果你的辅导员认为合适，你的学生咨询中心的辅导员可能会代表你提供一封信. 如果你的辅导员同意以你的名义写一封信，那么在这封信被扰乱之前，你必须获得信息的释放. 如果你没有从学生咨询中心接受服务，澳门十大赌城官方网站建议你联系你的治疗师, 初级保健医生, 或者其他资源. 请注意 学生心理咨询 Center does not write letters of any kind regarding animals (例如:服务或情感).