Meet the Staff
![Clinical Director Susan Mandell](_files/images/susan.jpg)
Susan Mandell, Psy.D. (she/her/hers)
Clinical Director
Office: EHSC, Room 150
Phone: 301.687.4234
Email: SCC-S.Mandell@casabo.net
Susan is the Clinical Director of the Student Counseling Center and a licensed psychologist in the state of Maryland. She is a graduate of The Chicago School of Professional Psychology and completed her pre-doctoral internship at the Student Counseling Center at The University of Tennessee at Knoxville. Susan approaches therapy from a collaborative stance and her first goal when meeting with a new client is to provide a space in which they feel safe and heard. Susan’s work is grounded in multicultural and strengths-based perspectives, and she encourages clients to explore all aspects of their intersecting identities. Susan enjoys working with a broad range of presenting concerns but has a specific interest and training in working with clients who are struggling with family-of-origin issues or who have experienced trauma (e.g., complex trauma or sexual assault).
Under PSYPACT I have an APIT (Authority to Practice Interjurisdictional Telepsychology).
PSYPACT is an interstate compact that offers a voluntary expedited pathway for practice to qualified psychologists who wish to practice in multiple states. PSYPACT is designed to facilitate the practice of telepsychology and the temporary in-person, face-to-face practice of psychology across state boundaries. In order to practice telepsychology in PSYPACT states, psychologists licensed in PSYPACT states only can apply to the PSYPACT Commission for Authority to Practice Interjurisdictional Telepsychology (APIT). The PSYPACT Commission is the governing body of PSYPACT and is comprised of one representative from each PSYPACT state. Learn more about PSYPACT and its requirements.
![Office Assistant Kaitlyn Miller](_files/images/Katie.jpg)
Kaitlyn Miller (she/her/hers)
Office Assistant
Office: EHSC 120-A
Phone: 301.687.4234
Email: SCC-K.Miller@casabo.net
Patient-focused, detail-oriented, and approachable, Katie is our Administrative Assistant here at the Student Counseling Center. She is responsible for the smooth operation of the front desk and will be the first one to greet you when you call or stop by the office.
![Staff Counselor Norma Sosa](_files/images/Norma.jpg)
Norma Sosa, LCPC (she/her/hers)
Staff Counselor
Office: EHSC, Room 151
Phone: 301.687.4234
Email: SCC-N.Sosa@casabo.net
Norma is a licensed Master's counselor, working in the Frostburg area for over 17 years. Throughout the years, she worked in private practice counseling different populations in need of mental health services. Norma has also worked at UPMC Western Maryland-Emergency Department assessing patients in crisis. She approaches each patient encounter with empathy and active listening because each person has a unique life journey and requires individual counseling services. Norma has worked with clients affected by trauma, depression, anxiety, adjustment disorders, and other conditions. Norma has a particular interest in dialectical behavior therapy as an intervention tool. Norma is a graduate of Frostburg State University.
![Staff Counselor Emily Llewellyn](_files/images/website-picture.jpg)
Emily Llewellyn, LCPC (she/her/hers)
Staff Counselor
Office: EHSC, Room 152
Phone: 301.687.4234
Email: SCC-E.Llewellyn@casabo.net
Emily is a Licensed Clinical Professional Counselor from Barton, MD. She earned her BS in Psychology from Frostburg State University in 2017. She then enrolled in Frostburg State University’s MS Counseling Psychology program where she graduated in 2020. She approaches each session with compassion and empathy to ensure clients feel both safe and understood. Emily’s therapeutic approach is grounded in evidence-based multicultural practices and trauma-informed techniques. Prior to starting at the Student Counseling Center, Emily had interned for local mental health agencies and worked with a wide range of populations affected by trauma, PTSD, anxiety, depression, and other conditions. In Emily’s spare time, she enjoys reading, crocheting, playing Dungeons and Dragons, and hiking trails around the area.
![Chris.jpg](_files/images/Chris.jpg)
Christopher Lyon, LMSW (he/him/his)
Staff Social Worker
Office: EHSC, Room 144
Phone: 301.687.4234
Email: SCC-C.Lyon@casabo.net
Christopher is a Licensed Master’s Social Worker, who has been practicing in the field for over 10 years. Over the years, Christopher has done outpatient therapy ranging from Oakland to Cumberland. During this time, he served a wide variety of populations. Christopher earned his BSW from Seton Hill University and his MSW from the California University of PA. He is currently studying for his Ph.D. in psychology with a focus on trauma and natural disasters. Christopher likes to think of his therapeutic style as a solution-focused approach that highlights client strengths. Christopher’s clients would describe him as empathetic, easy to talk to, and a good listener. Though not originally from the area, Christopher believes in supporting the community and making a positive impact, 1 person at a time.
![Marcy.jpg](_files/images/Marcy.jpg)
Marcy Childs, LCPC (she/her/hers)
Staff Counselor
Office: EHSC, Room 146
Phone: 301.687.4234
Email: SCC-M.Childs@casabo.net
Marcy is a proud Bobcat, having graduated with both her B.S. in Psychology and her M.S. in Counseling Psychology, from right here at FSU. She considers her connection to Frostburg State to be a long, multifaceted, and positive one. Marcy has 13 years of experience working in the mental health field, across a variety of settings (inpatient, outpatient, community-based, private practice, etc.). Marcy practices according to a CBT model, with an emphasis on offering multiculturally and trauma-informed services. She also believes that the therapeutic experience should be specifically tailored to meet the individual needs of each client. Her training and experience have led her towards a specialized focus in workings with experiences related to trauma, grief & bereavement, issues around sexual orientation and gender identity, racially related concerns, and relationships (esp. in the family of origin). She also brings considerable experience working with individuals dually diagnosed with substance use disorders and mental health disorders.
![Kathy Whitacre](_files/images/kathy.jpg)
Kathy Whitacre, MBA, LCSW-C, CEAP (she/her/hers)
UPMC - Western Maryland Affiliate
Office: EHSC
Phone: 301.687.4234
Email: SCC-K.Whitacre@casabo.net
Kathy is the director of Medical Social Work and Behavioral Health Services at UPMC Western Maryland. Prior to her career at UPMC WM, she was the director of Child and Adolescent Services at the Allegany County Health Department. Kathy maintains a private practice specializing in trauma and sexual issues for adolescents and has served as an adjunct professor at Allegany College of Maryland. Kathy has over 25 years of experience providing behavioral health services. She serves on several boards and community organizations including the Allegany County Opioid Overdose Fatality Review Team, and the Allegany County Crisis Intervention Team, and is the Chair of the Allegany County Mental Health Advisory Committee. Kathy is a proud FSU graduate.